Medication Refills

Request a refill through the Family Portal.

All refill requests go through our secure Family Portal. Use the checklists below so your message includes everything we need — incomplete information will delay processing.

Open Family Portal 206-275-2122

Allow 2 business days

We process refill requests in the order received. You'll only hear from us if there's a problem.

Call your pharmacy first

For non-controlled medications, your pharmacy can often request the refill directly from us.

Symptoms or changes?

If your child is having symptoms or you'd like to discuss a change in medication, call to schedule a visit instead.

Routine medication

Other Medication Refill

Use this form for medications that are not controlled substances. Your doctor will send the prescription electronically to your pharmacy.

Call your pharmacy first. Use the portal only if you do not have any refills left.

Include in your portal message:

Copy and paste this list into your portal message and fill in your details.

Your pediatrician (which provider you see)
Parent name
Preferred phone number
Pharmacy name
Pharmacy address
Confirmation that you've called the pharmacy and there are no refills left
Medication name
Dose
Quantity
Generic or brand name preference

Send through portal

ADHD / Controlled substance

ADHD & Controlled Substance Refill

If your child is due for a medication follow-up visit (typically every 1–4 months, per your provider's recommendation), or if you'd like to discuss a change of medication, please call to schedule an appointment rather than submitting a refill.

Otherwise, send your pharmacy and prescription information through the portal. Incomplete or incorrect information will delay processing.

If your child is experiencing symptoms related to their medication, please call our office for an appointment.

Include in your portal message:

Copy and paste this list into your portal message and fill in your details.

Your pediatrician (which provider you see)
Parent name
Preferred phone number
Pharmacy name
Pharmacy address
Medication name
Dose
Quantity
Generic or brand name preference (e.g. methylphenidate vs. Concerta)

Send through portal

Ready to send your request?

Open Family Portal Questions? Call us